πŸ”’ Dasar Privasi rm100 – Your Data Is Protected Under Malaysia's PDPA 2010 πŸ›‘οΈ SSL 256-bit – All transactions and personal data are fully encrypted πŸ“‹ PDPA Compliant – rm100 complies with the Personal Data Protection Act 2010 πŸ’³ Local Methods – Touch 'n Go, DuitNow, GrabPay, FPX & more πŸ‡²πŸ‡Ύ rm100 – Malaysia's trusted online casino platform since 2018 πŸ”’ Dasar Privasi rm100 – Your Data Is Protected Under Malaysia's PDPA 2010 πŸ›‘οΈ SSL 256-bit – All transactions and personal data are fully encrypted πŸ“‹ PDPA Compliant – rm100 complies with the Personal Data Protection Act 2010 πŸ’³ Local Methods – Touch 'n Go, DuitNow, GrabPay, FPX & more πŸ‡²πŸ‡Ύ rm100 – Malaysia's trusted online casino platform since 2018
πŸ”’ Dokumen Rasmi Privasi rm100

Rm100 Privacy Policy – Personal Data Protection for Malaysian Players

Rm100 takes the privacy of every member extremely seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. All players have the right to know their rights and how rm100 manages their information.

Last updated: January 2026  |  Version: 3.1

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Pemantauan Keselamatan

Rm100's Privacy Commitment to Malaysian Players

Six core principles that underpin how rm100 manages your personal data

256-bit SSL Encryption

All data transmitted between your browser and rm100's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banks. This means your personal information, passwords, and transaction details cannot be intercepted or stolen by unauthorised parties during transmission.

Pematuhan PDPA 2010

Rm100 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) – the primary legislation governing the collection, use and disclosure of personal data in this country. Every data management process at rm100 is designed to ensure complete adherence to Malaysian legal requirements.

No Sale of Data to Third Parties

Rm100 tidak pernah dan tidak akan menjual, menyewa atau memperdagangkan data peribadi pemain kepada mana-mana pihak ketiga untuk tujuan pemasaran atau tujuan lain. Data anda adalah milik anda – bukan aset perniagaan yang boleh kami jana keuntungan. Ini adalah komitmen yang tidak pernah berganjak sejak rm100 ditubuhkan.

Your Data, Your Control

Every rm100 player has the full right to access, correct, restrict and request the deletion of their personal data. You may submit a data privacy request at any time through the rm100 support team, and we will respond within the timeframe stipulated by the PDPA.

Limited & Purpose-Driven Data Retention

Rm100 hanya menyimpan data peribadi anda selama tempoh yang diperlukan untuk tujuan yang dinyatakan dalam Dasar Privasi ini atau seperti yang dikehendaki oleh undang-undang Malaysia. Data yang tidak lagi diperlukan akan dipadam atau dianonimkan mengikut prosedur keselamatan yang ditetapkan untuk melindungi kepentingan semua pihak.

Strict Internal Access Controls

Within rm100 itself, access to players' personal data is strictly limited on a need-to-know basis. Only staff who require access to fulfil their job responsibilities are permitted. All access is logged and continuously monitored to prevent any misuse.

Your Privacy Rights as an rm100 Player

PDPA 2010 Malaysia memberi anda hak-hak ini – dan rm100 komited untuk menghormati setiap satunya

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Access Rights
Minta salinan semua data peribadi yang kami simpan tentang anda
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Hak Pembetulan
Correct any data that is inaccurate or incomplete
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Right to Erasure
Request the deletion of your data under certain circumstances
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Hak Bantahan
Object to the processing of your data for specific purposes
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Data Portability
Receive your data in a reusable format
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Right to Restriction
Restrict the processing of your data in certain circumstances

To submit a request related to your privacy rights, contact us at [email protected]

πŸ“Œ Ringkasan Dasar Privasi rm100: We collect data that you provide during registration and use of the platform. This data is used to deliver our services, process transactions and improve your experience. We do not sell your data. You may request access to, correction of, or deletion of your data at any time. All data is protected by 256-bit SSL encryption and processed in accordance with Malaysia's PDPA 2010.

1 Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by rm100 ("we", "the platform", "rm100") and applies to all users of the rm100.my website, the rm100 mobile platform and all related services we provide to Malaysian players.

Rm100 is the data controller responsible for the personal data you provide to us. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data privacy regulations in Malaysia.

By registering and using the rm100 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the way we process your personal data as described herein. If you do not agree, please discontinue your use of the rm100 platform.

This Privacy Policy applies only to information we collect through the rm100 platform. It does not apply to third-party websites or platforms that you may access via links from our platform.

2 Types of Personal Data We Collect

Rm100 collects the following categories of personal data from our players:

Identity Data:

  • Nama penuh seperti yang tertera dalam MyKad atau pasport;
  • Malaysian identity card number (MyKad) or passport number;
  • Date of birth and gender;
  • Current residential address in Malaysia;
  • Nombor telefon bimbit Malaysia yang aktif;
  • A valid and active email address.

Data Kewangan:

  • Account details of the digital wallet (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) used for the transaction;
  • Malaysian bank account details used for withdrawals via FPX (Maybank2u, CIMB Clicks and other major banks);
  • A full record of all deposit and withdrawal transactions in MYR;
  • Betting and gaming activity history.

Technical Data:

  • Your device's IP address;
  • The type and version of web browser you are using;
  • Device operating system (Android, iOS, Windows, etc.);
  • Platform usage data including login times, pages visited, and in-platform actions;
  • Cookies and similar tracking technology data.

Nota Penting: rm100 does not directly collect credit card numbers. All payments made via e-wallet and FPX are processed by payment providers approved by Bank Negara Malaysia, and your financial card details never pass through rm100's servers.

3 How We Collect Your Personal Data

Rm100 collects your personal data through the following methods:

  • Account Registration: When you create a new account at rm100, you are required to complete a form containing basic identification information.
  • Penggunaan Platform: When you use the rm100 platform – logging in, making a deposit, playing games, or withdrawing funds – our systems automatically record these activities for transaction processing and account security purposes.
  • KYC Verification: In certain situations (particularly for large withdrawal amounts), rm100 may request a copy of an identity verification document such as your MyKad or bank statement.
  • Support Communications: When you contact the rm100 support team via live chat, email, or WhatsApp, those communications are recorded for quality control and historical reference purposes.
  • Cookie Technology: rm100 uses cookies and similar tracking technologies to automatically collect technical data and platform usage patterns when you browse our platform.

4 Purposes of Personal Data Processing

Rm100 processes your personal data only for the following legitimate and stated purposes:

Purpose of Processing Legal Basis Types of Data Involved
Registration & Account Management Pelaksanaan kontrak Data pengenalan diri
Deposit & Withdrawal Processing Pelaksanaan kontrak Financial data
Identity Verification (KYC) Legal requirements Data pengenalan diri
Fraud Prevention & Security Rm100's Legitimate Interests Data teknikal & transaksi
Customer Support Pelaksanaan kontrak All categories
Platform Enhancement Rm100's Legitimate Interests Technical data
Regulatory Compliance Legal requirements Related data
Komunikasi Pemasaran (dengan persetujuan) Your consent Email & phone number

Rm100 will not use your data for purposes other than those stated above without first obtaining your explicit consent.

5 Sharing Data with Third Parties

Rm100 tidak menjual atau memperdagangkan data peribadi pemain kepada mana-mana pihak. Walau bagaimanapun, dalam situasi tertentu yang terhad, kami mungkin berkongsi data dengan pihak-pihak berikut:

  • Penyedia Pembayaran Berlesen: Untuk memproses transaksi deposit dan pengeluaran, maklumat transaksi yang perlu dikongsi dengan penyedia pembayaran tempatan Malaysia seperti Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay dan institusi perbankan FPX. Semua penyedia ini mempunyai dasar privasi dan perlindungan data mereka sendiri yang mematuhi peraturan Bank Negara Malaysia.
  • Penyedia Perkhidmatan Teknologi: rm100 works with selected third-party service providers for technical functions such as server hosting, platform analytics, and fraud detection. These providers are only permitted to use data for purposes directed by rm100 and are bound by strict data protection agreements.
  • Legal Authorities: rm100 may disclose personal data to the police, courts, Bank Negara Malaysia or other relevant authorities when required to do so by Malaysian law, a court order or an official investigation.
  • Business Transfers: If rm100 undergoes a merger, acquisition, or sale of assets, player data may be transferred to the new entity subject to notice being given to players and continued protection that is equivalent or higher.

Our Commitment: rm100 tidak pernah berkongsi data peribadi pemain dengan pengiklan, syarikat insurans, majikan atau mana-mana pihak ketiga komersial tanpa kebenaran eksplisit pemain berkenaan. Ini adalah komitmen mutlak yang tidak pernah dikompromi.

6 Langkah-Langkah Keselamatan Data

Rm100 implements multiple layers of technical and organisational security controls to protect players' personal data from unauthorised access, leaks, alteration, or destruction:

  • Enkripsi SSL 256-bit: All communications between your browser and rm100's servers are encrypted using 256-bit TLS/SSL protocol.
  • Data Encryption at Rest: Sensitive data stored in rm100's databases is also encrypted using the latest industry-standard encryption algorithms.
  • Layered Access Control: rm100's systems employ role-based access control, ensuring that only authorised staff can access specific categories of data.
  • 24/7 Monitoring: rm100's security systems are monitored around the clock to detect and respond to any suspicious activity.
  • Regular Security Audits: rm100 conducts periodic independent security audits to identify and address system vulnerabilities before they can be exploited.
  • Staff Training: All rm100 staff who handle personal data undergo regular privacy awareness and data security training.

In the event of a security incident affecting your personal data, rm100 is committed to notifying you within the timeframe required under Malaysia's PDPA and to promptly taking all appropriate remedial measures.

7 Tempoh Penyimpanan Data

Rm100 menyimpan data peribadi anda hanya selama tempoh yang diperlukan untuk tujuan yang dinyatakan dalam Dasar Privasi ini, atau seperti yang dikehendaki oleh undang-undang Malaysia yang berkuat kuasa:

  • Data Akaun Aktif: For as long as your rm100 account remains active, and for 7 years after the account is closed, to meet financial record-keeping and audit requirements under Malaysian tax law.
  • Financial Transaction Records: Minimum 7 tahun dari tarikh transaksi mengikut keperluan perundangan kewangan Malaysia.
  • Rekod Komunikasi Sokongan Pelanggan: 3 years from the date of communication, for reference and quality control purposes.
  • Technical Data (Logs): 12 months for fraud detection and system security purposes.
  • Marketing Data: Sehingga anda menarik balik persetujuan anda untuk menerima komunikasi pemasaran.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to you personally.

8 Cookies & Tracking Technologies

Rm100 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns. Cookies are small text files stored on your device when you browse the rm100 platform.

Types of cookies we use:

  • Essential Cookies: Diperlukan untuk fungsi asas platform rm100 seperti log masuk, pengurusan sesi dan keselamatan. Kuki ini tidak boleh dimatikan tanpa menjejaskan fungsi platform.
  • Performance Cookies: Helps us understand how players interact with the platform – which pages are visited most frequently, how long users spend on them, and more. This information is used to continuously improve the overall user experience.
  • Functional Cookies: Saves user preferences such as interface language and display settings, so your experience is personalised on every subsequent visit to the platform.
  • Analytics Cookies: Used by rm100's internal analytics tools to understand platform traffic and usage patterns for technical improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the rm100 platform. rm100 does not use third-party cookies for targeted advertising purposes.

9 Your Rights Under PDPA 2010

As a data subject under Malaysia's PDPA 2010, you have the following rights in relation to the personal data held by rm100:

  • Right to Access: You have the right to obtain a copy of the personal data we hold about you. Access requests will be processed within 21 working days from the date a complete request is received.
  • Hak untuk Membetulkan: Jika mana-mana data peribadi anda adalah tidak tepat, tidak lengkap atau lapuk, anda berhak untuk meminta pembetulan. Pembetulan akan dilaksanakan dalam masa 21 hari bekerja.
  • Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting anything that took place prior to the withdrawal.
  • Right to Object: You may object to the processing of your data for specific purposes, in particular processing carried out for direct marketing.
  • Right to Restrict Processing: Under certain circumstances, you may request that rm100 restrict the way your data is processed.

Untuk mengemukakan sebarang permintaan berkaitan hak privasi anda, sila hubungi kami melalui e-mel di [email protected] dengan nyatakan jenis permintaan, nama penuh dan nombor akaun anda untuk pengesahan identiti. rm100 tidak akan mengenakan caj untuk permintaan yang munasabah.

10 Perlindungan Kanak-kanak & Individu Bawah Umur

The rm100 platform is strictly for individuals aged 18 and above. rm100 does not knowingly collect or process personal data from children or anyone under the age of 18.

  • Rm100 uses an age verification process during registration to prevent sign-ups by underage individuals.
  • Should rm100 discover that personal data of an underage individual has been inadvertently collected, that data will be promptly deleted and the account in question will be closed.
  • Ibu bapa atau penjaga yang mengesyaki bahawa anak mereka telah mendaftar di platform rm100 tanpa kebenaran digalakkan untuk menghubungi kami segera di [email protected] supaya tindakan segera dapat diambil.

Minor Protection: rm100 takes the protection of minors extremely seriously. We have systems in place to detect patterns that may indicate underage usage and will respond promptly to any reports or indications of such activity.

11 Amendments to the Privacy Policy

Rm100 berhak untuk mengemas kini atau meminda Dasar Privasi ini dari semasa ke semasa bagi mencerminkan perubahan dalam amalan privasi kami, perubahan perundangan atau penambahbaikan platform.

  • Any material amendments to this Privacy Policy will be communicated to players via an in-platform notice and/or an email to their registered address.
  • Tarikh "Kemaskini Terakhir" di bahagian atas halaman ini akan dikemas kini setiap kali terdapat perubahan pada kandungan dasar.
  • Continued use of the rm100 platform after any amendments take effect will be considered acceptance of the revised policy.

We recommend that you review this Privacy Policy page periodically to ensure you are always up to date with how rm100 manages your personal data.

12 Contact Us – Privacy Enquiries

Jika anda mempunyai sebarang pertanyaan, kebimbangan atau aduan berkaitan Dasar Privasi rm100 atau cara kami mengendalikan data peribadi anda, sila hubungi Pegawai Privasi Data kami melalui:

  • Privacy Email: [email protected] (please state "Data Privacy Enquiry" in the subject line)
  • Live Chat: Available on the rm100 platform, 24 hours a day, 7 days a week
  • Tempoh Respons: Privacy enquiries are responded to within 3 business days; data access/correction requests within 21 business days, in line with PDPA requirements

Sekiranya anda tidak berpuas hati dengan respons kami terhadap aduan privasi anda, anda berhak untuk mengemukakan aduan kepada Pesuruhjaya Perlindungan Data Peribadi Malaysia mengikut prosedur yang ditetapkan oleh PDPA 2010.

Data Privacy at rm100 – More Than Just a Legal Document

If there is one thing that is always at the back of Malaysian players' minds when signing up with a new online casino platform, it is the question of data security. And rightly so β€” we live in an age where stories of data breaches, scams and identity fraud are anything but rare. So when you choose to join rm100, the most fundamental question you have every right to ask is: "Is my data actually safe here?"

A quick answer from rm100: Ya, dan kami boleh tunjukkan kepada anda kenapa. Bukan sekadar dengan kata-kata, tapi dengan sistem, proses dan komitmen yang boleh anda nilai sendiri. Enkripsi SSL 256-bit yang kami gunakan bukan sekadar istilah teknikal yang cantik untuk diletakkan dalam dokumen – ia adalah teknologi yang sama digunakan oleh Maybank, CIMB dan institusi kewangan utama Malaysia untuk melindungi maklumat kewangan pelanggan mereka. Kalau anda percaya Maybank2u dengan nombor akaun bank anda, infrastruktur keselamatan yang sama melindungi data anda di rm100.

About Malaysia's PDPA 2010 – many people have heard the name of this law but aren't quite sure what it means in everyday life. In essence, the PDPA is a Malaysian law that gives you – as an individual – rights over your personal data. It requires companies that collect your data to clearly inform you of the purpose, obtain your consent, protect the data appropriately, and give you the right to access and correct your information. rm100 does not comply with the PDPA simply because it is the law – we genuinely believe the principles embedded in the PDPA are the right ones and should serve as the foundation for how any platform manages its users' information.

One thing that rm100 is deeply proud of is our unwavering "no data sales" policy, in place since the very first day we began operations. In today's digital landscape, many platforms β€” including those that appear free or low-cost β€” actually generate revenue by selling user data to advertisers, data brokers or other third parties. At rm100, our business model is straightforward: we provide a quality gaming platform, and players pay through deposits and gameplay activity. There are no hidden revenue streams involving your personal data. Your data is not a product we sell β€” it is information you entrust to us for specific purposes, and those purposes alone.

On the subject of payment methods and financial privacy, there is one technical point that many players rm100 unaware of, yet it is critically important to their security. When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, your sensitive financial information – including your bank account or e-wallet details – never passes through rm100's servers. Transactions are processed directly by payment providers that are licensed and regulated by Bank Negara Malaysia. rm100 receives only a confirmation that the payment was successful, without storing any of your sensitive financial details. This is an additional layer of security we are proud of, as it protects you well beyond the minimum requirements set by law.

Internal access control is an aspect of privacy that online casino platforms rarely discuss openly, yet rm100 believes transparency here is essential. Within our organisation, access to players' personal data is restricted to staff who genuinely need it to carry out their duties. Customer support staff who assist you with deposit issues can view your transaction records – but they cannot see your password, which is stored in hashed form and is not visible to anyone. Technical staff who maintain the systems can access technical logs – but not players' full personal data. Every instance of data access is automatically logged and can be audited at any time. This not only protects you from irresponsible staff, but also protects our own staff from unfounded allegations.

One final message we'd like to rm100 One final thought on privacy: this Privacy Policy document is not merely a legal requirement we're obliged to publish. It is an agreement between us and you. When you register with rm100, you place your trust in us – the trust that your personal information will be handled with the utmost responsibility. We do not take that trust lightly. Every decision we make about how we manage player data is measured against the same standard: "Is this something we would be comfortable explaining openly to each and every one of our players?" If the answer is no, we don't do it. It's a simple principle, but it's what guides the way we handle data privacy at rm100 every day.

FAQ – rm100 Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at rm100

Absolutely not. rm100 does not sell, rent, or share your personal data with any third party for advertising or marketing purposes without your explicit consent. The only circumstances under which data is shared are with licensed Malaysian payment providers to process your transactions, and with legal authorities when required by law. This is an unwavering commitment that rm100 has never compromised on.

To request access to your personal data, send an email to [email protected] with the subject line "Data Access Request", along with your full name and rm100 account number for identity verification. rm100 will process your request within 21 working days from the date a complete request is received, as stipulated under Malaysia's PDPA 2010. rm100 does not charge any fee for reasonable data access requests.

Selepas akaun rm100 anda ditutup, sebahagian data anda masih perlu disimpan selama tempoh tertentu mengikut keperluan undang-undang Malaysia. Rekod transaksi kewangan disimpan selama 7 tahun bagi memenuhi keperluan undang-undang cukai dan kewangan. Selepas tempoh penyimpanan yang diperlukan tamat, data anda akan dipadam secara selamat atau dianonimkan. Anda boleh meminta maklumat lanjut tentang tempoh penyimpanan khusus untuk data anda dengan menghubungi [email protected].

Yes, you may opt out of marketing communications from rm100 at any time. There are two ways to do this: click the "Unsubscribe" link at the bottom of any rm100 promotional email, or contact the rm100 support team via email or live chat to request removal from our marketing mailing list. Once your request has been processed, you will no longer receive marketing communications from rm100 within 3 working days. Please note: opting out of promotional emails will not affect important transactional emails such as deposit, withdrawal or account security notifications.

rm100 has a comprehensive incident response plan to address any data breaches. Should an incident affecting your personal data occur: we will isolate and contain it as quickly as possible to limit any damage; we will conduct a thorough assessment of the incident's scope and impact; we will notify affected players within the timeframe stipulated under Malaysia's PDPA; and we will report to the Personal Data Protection Commissioner of Malaysia as required by law. We will also provide guidance to affected players on the steps they should take to protect themselves.

Why Data Privacy Matters at rm100

Data protection is not merely a legal obligation – it is a core value we uphold

PDPA 2010 Malaysia

Rm100 is fully compliant with Malaysia's Personal Data Protection Act 2010 – the primary legislation ensuring that your privacy rights as a player are protected under the Malaysian legal framework.

24/7 Security Monitoring

Rm100's data security systems are continuously monitored around the clock by our cybersecurity team to detect and address any threats promptly before they impact players.

Kawalan Penuh di Tangan Anda

Rm100 gives you full control over your personal data β€” from the right to access and correct it, to the option to withdraw your marketing consent or request data deletion whenever you choose.

Bahasa Malaysia Privacy Support

Pasukan sokongan rm100 yang berbahasa Melayu sedia membantu anda mengemukakan permintaan berkaitan privasi data, menjawab pertanyaan berkaitan Dasar Privasi atau mengendalikan aduan privasi anda 24 jam sehari.

Rm100's Privacy Commitment to Malaysian Players

Your personal data is a trust we handle with the utmost responsibility. rm100 is committed to ensuring that all information you provide during registration and platform use is processed in accordance with Malaysia's PDPA 2010. We do not sell your data, we protect every transaction with 256-bit SSL encryption, and we fully respect your right to privacy. Any enquiries or concerns relating to privacy can be sent directly to us at [email protected].

Read Full Terms & Conditions

Responsible Gaming β€” Part of rm100's Privacy Commitment

Your gaming activity data on rm100 is also used as part of our responsible gambling efforts. rm100 monitors gameplay patterns to identify signs of potential gambling problems and provide appropriate support. All self-management tools such as deposit limits, loss limits and self-exclusion options are available through your account settings. The rm100 platform is exclusively for users aged 18 and above.

Ready to Play with Total Confidence at rm100?

Now that you understand how rm100 protects your privacy, join over 500,000 Malaysian players who play with peace of mind and confidence. Register now and enjoy a safe, fair, and exciting online casino experience!

Questions about privacy? Contact us at [email protected]

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